Managing multiple logins across platforms is a frustrating experience for users and a security risk for businesses. Single Sign-On (SSO) solves this by allowing users to authenticate once and access multiple systems without repeatedly entering credentials.
Instead of maintaining separate usernames and passwords for every platform, SSO leverages a central Identity Provider (IdP) to validate users. Traditionally, businesses use Google, Azure, or Okta as IdPs, but in our case, NetSuite itself acts as the IdP, ensuring that all customer authentication originates from a single source of truth.
The user enters their credentials, but they are validated against NetSuite, not a third-party database.
All connected platforms authenticate via the central authentication layer.
Once authenticated, the user gains access to all integrated platforms (customer portal, forum, knowledge center, etc.) through a secure, token-based session management system.
If you are running an eCommerce business on SuiteCommerce, and customers frequently need access to:
Instead of making customers manage separate logins for each service, we built a custom authentication flow where NetSuite serves as the Identity Provider:
This means your NetSuite customer account becomes your universal identity across all integrated services.
By implementing this NetSuite SSO integration, businesses gain a centralized, secure, and seamless authentication experience across multiple platforms.
Final thought: Instead of separate logins for different platforms, your NetSuite customer account becomes your universal identity, enabling seamless authentication across all connected services.
If your business runs on NetSuite + SuiteCommerce and you want a seamless, secure authentication experience, let’s talk! We’ve built a scalable solution that ensures seamless, secure access for all your platforms.
Pablo is a Technical Lead at UnlockCommerce, specializing in SuiteScript development and SuiteCommerce implementations. With deep expertise in NetSuite’s architecture and customization capabilities, he plays a crucial role in delivering tailored eCommerce solutions that enhance functionality and performance.
Pablo is passionate about solving complex technical challenges, optimizing eCommerce platforms, and ensuring seamless integrations that drive business growth. His commitment to innovation and technical excellence makes him an invaluable asset to the UnlockCommerce team and its clients.
Moving from SuiteCommerce to Shopify? Discover how to preserve NetSuite order history and B2B portal capabilities with a seamless Shopify + SuiteCommerce MyAccount SSO—avoiding data loss, support headaches, and customer churn.
SuiteCommerce often shows base prices while NetSuite hides contract deals. Our Custom Pricing Extension syncs them, so the number online matches the invoice—every time.
UnlockCommerce’s SSO integration connects Shopify with SuiteCommerce MyAccount. Customers log in once, move freely between storefront and portal, and handle their own orders, invoices, and cases—no extra passwords, no duplicate data. See how the solution
