On Brand Order Tracking Portal 

Everything you need for the best order tracking experience built in NetSuite.

What is UnlockShipping?

An integrated NetSuite App to Deliver engaging, on-brand post-purchase order tracking experiences that drive revenue, reduce WISMO calls, and builds loyalty. 100% built for NetSuite.


Shipment Visibility

Get insightful tracking data in one place to resolve delivery incidents faster, expose your shipping updates, manufacturing work orders statuses, etc

Branded tracking page

Provide the best post-purchase experience to drive customer loyalty and additional sales.


Branded tracking page

Provide the best post-purchase experience to drive customer loyalty and additional sales.


Works well with other platforms

UnlockShipping works for all Netsuite customers, independent of their sales channel… Link to the portal from your Shopify, Magento, and any other platform you use for order taking.

UnlockShipping Benefits


Build brand awareness post-purchase. Customers check their order status an average of 4.6x per order, making order tracking one of the most visited pages across the entire customer experience. UnlockShipping now gives your brand control of the experience.

Reduce WISMO by half.  “Where is my order?” (or WISMO) are often the majority of support tickets. Reduce WISMO support tickets by providing customers the ability to track their orders on your website.

Get ahead of Delayed Shipments. Shipment issues are bound to occur, so make them less painful for your customers. UnlockShipping lets you notify your customers on the delayed status of their package and direct them to more information about their shipment.


UnlockShipping will reduce customer support tickets, automate branded shipping notifications, and generate additional revenue that will keep your customers happy and informed while they're waiting for their package to arrive.


We have partnered with thousands of carriers

Integration made easy. We support all the major carriers like UPS, USPS, FedEx, EMS, Aramex, and more to get you started immediately.


Get actionable insights into your post-purchase experience and shipping performance.


Solve Order Tracking Most Nagging Issues


Add, update or remove product information once and propagate your changes across systems, ensuring accuracy and eliminating manual data entry.

Accurately track inventory across multiple locations.

 Automatically send orders to 3PLs, vendors or warehouses.

Recording transactions and managing payables and receivables are now automated processes.


Control the entire shipping experience. Get Started With UnlockShipping Today!