Keep Your Shopify Store Performing, Evolving, and Converting
Dedicated Shopify and Shopify Plus support services for B2B and B2C brands that need more than break-fix help. We maintain, optimize, and continuously improve your storefront, B2B catalogs, custom apps, and NetSuite integrations so your team can focus on growth.
350+
eCommerce
Projects Delivered
60+
Proprietary
Extensions
95%
Customer Satisfaction
(CSAT)
B2B
Specialists in complex
B2B ecommerce
Going live on Shopify or Shopify Plus is just the start. Keeping your storefront fast, on-brand, and aligned with your NetSuite data takes continuous attention across themes, apps, B2B catalogs, integrations, and operational workflows.
Most teams do not have the in-house bandwidth or Shopify Plus B2B expertise to handle theme updates, custom app work, integration changes, and new feature requests at the same time. That is where we come in.
UnlockCommerce provides Shopify managed services built for organizations that want a dedicated partner, not just a support ticket queue. We work as an extension of your team across every layer of your Shopify and NetSuite environment, from Liquid theme code to ERP-driven pricing and inventory.
Our Shopify support services are a strong fit if your organization is dealing with any of the following:
Whether your Shopify store needs urgent fixes or a long-term roadmap of improvements, we adapt our approach to what your business actually needs right now, and what it will need six months from now.
From storefront performance to Shopify Plus B2B, custom app development to NetSuite integrations, our support covers every layer of your Shopify environment.
Theme creation, Liquid template development, section schema, and ongoing UX improvements across home, PLP, PDP, cart, and checkout. Mega menus, filters, customer account UI, accessibility, and Core Web Vitals tuning.
Public and custom Shopify apps, Shopify Functions for checkout and pricing logic, admin UI extensions, B2B extensions, and custom logic for fulfillment, promotions, and pricing scenarios that off-the-shelf apps cannot handle.
B2B company profiles, user roles, price lists, customer-specific catalogs, payment terms, invoicing workflows, and order routing rules. Multi-currency and multi-region selling through Shopify Markets.
Bidirectional integration between Shopify and NetSuite for products, customers, pricing, inventory, and orders. Custom API work for OMS, PIM, CRM, payment, fraud, and shipping platforms. Direct ERP data exposure for real-time pricing and stock.
Product, variant, and metafield setup. Bulk imports, CSV mapping, and data cleanup. Smart collections, tagging structures, multi-warehouse routing, and SEO metadata for catalog items.
Shopify Plus checkout extensibility, checkout UI extensions, branded checkout, fraud and validation logic, payment gateway configuration, shipping zones, rates, and carrier integrations.
Evaluating, installing, and configuring apps from the Shopify App Store. Replacing app functionality with custom builds when it makes sense for performance or cost. Resolving conflicts between apps, themes, and storefront code.
Technical SEO (URL structures, redirects, metadata, schema, sitemaps), GA4 implementation, event tracking, conversion optimization, paid media support, and Klaviyo email and retention work.
Connecting SuiteCommerce with CRMs, marketing tools, payment gateways, shipping providers, and external search or review services via RESTlet or SuiteScript.
Whether you need to resolve an immediate issue, plan your next migration phase, or build a long-term optimization roadmap, we can help you assess your current setup and define clear next steps.
Our Shopify support services operate on two engagement models, designed to match how your team works and how fast you need to move.
From day one, we take a proactive and reactive approach to your account. Your dedicated team maps out 6 to 12 months of value around your goals, your environment, and what’s coming next.
Need flexibility without a quarterly commitment? Prepay a bucket of hours and use them as needs come up. A minimum purchase is required to activate support, and we respond within 2 to 3 business days.
Organization, friendliness, fast, happy to work with us and pivot when needed. We really enjoyed working with you all and are happy with the results.
Angela Branca
Director of Digital Marketing
Most Shopify agencies treat the ERP as an afterthought. We design Shopify around NetSuite, not against it, so your storefront and your system of record stay in sync on pricing, inventory, customers, and orders.
Company-level pricing, account-based catalogs, quote-to-order workflows, approvals, invoicing, and multi-location inventory. We have built the operational logic that B2B buyers actually expect.
Replatforming to Shopify Plus, moving between themes, or going headless with Hydrogen and Oxygen. We have a documented process that protects SEO equity, integrations, and order flow during the cutover.
You get direct access to experienced Shopify developers, B2B specialists, and integration engineers, not a generic helpdesk rotating through agents.
We are a Shopify Plus Partner and a NetSuite Alliance Partner with the certifications and track record to support B2B Shopify environments at scale.
Shopify managed services from UnlockCommerce cover ongoing theme development, custom Shopify app development, Shopify Plus B2B and Markets configuration, NetSuite and ERP integrations, checkout extensibility, app audits, headless Shopify builds with Hydrogen and Oxygen, technical SEO, conversion optimization, and continuous performance work. The program supports both reactive fixes and proactive roadmap execution.
If your business runs on Shopify or Shopify Plus as a primary sales or self-service channel, ongoing expert support is operational, not optional. Theme code, apps, integrations, and B2B logic require continuous attention. A managed services partner gives you predictable access to that expertise without the cost and hiring overhead of a full in-house team.
We integrate Shopify and NetSuite through API-based connections that sync products, customers, pricing, inventory, and orders bidirectionally. For complex B2B requirements, we expose NetSuite data directly to the storefront for real-time pricing, contract terms, balances, and customer-specific catalogs. Our team brings 10+ years of NetSuite expertise, which most Shopify agencies do not have.
Yes. We support migrations to Shopify Plus from SuiteCommerce, Magento, BigCommerce, WooCommerce, and custom-built platforms. Our process covers data mapping, theme rebuild or port, integration setup, SEO redirect strategy, and a structured cutover plan to protect search rankings and ongoing operations.
Shopify Plus unlocks B2B features like company profiles, customer-specific price lists, account-based catalogs, payment terms, invoicing workflows, checkout extensibility, and Shopify Functions for custom pricing and promotion logic. For B2B brands with negotiated pricing and complex buyer workflows, Shopify Plus is typically the right tier. Standard Shopify covers most B2C and lighter B2B scenarios.
Building a full in-house Shopify team requires multiple roles: a Liquid and theme developer, a custom app engineer, an integration specialist, a CRO and SEO resource, and a project manager. For most mid-market companies, that is expensive, slow to hire, and hard to retain. A managed services partner like UnlockCommerce gives you a full team on day one, with deeper Shopify Plus B2B and NetSuite expertise than most in-house hires can offer, at a predictable cost.
Shopify performance issues usually come from a combination of heavy themes, app sprawl, large unoptimized assets, and excessive third-party scripts. We run a structured performance audit, prioritize fixes by impact, and execute on theme code cleanup, app reduction or replacement, image and asset optimization, lazy loading, and Core Web Vitals tuning. Headless Shopify on Hydrogen is also an option for brands that have hit the limits of theme-based stores.
The best Shopify Plus agencies for B2B brands on NetSuite combine deep Shopify Plus B2B knowledge with hands-on NetSuite experience. UnlockCommerce is a Shopify Plus Partner and a NetSuite Alliance Partner with 350+ eCommerce projects delivered, 60+ proprietary extensions, and a 95% customer satisfaction score across B2B implementations in wholesale distribution, parts, medical supplies, bridal, and specialty retail.
Quarterly plan clients receive priority response within our committed SLA. Prepaid bucket clients receive a response within 2 to 3 business days, with turnaround on requests typically ranging from 1 to 3 weeks based on availability and scope. Quarterly clients always receive scheduling priority over prepaid clients.
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