Managing Multi-Site Customers in NetSuite SuiteCommerce Advanced: A Unified Customer Solution
Learn how we built a custom solution for managing multi-site customers in SuiteCommerce Advanced—streamlining logins, orders, and transaction visibility.
Recently, we faced a significant challenge with one of our clients who runs two SuiteCommerce Advanced (SCA) sites for their B2B users. They were dealing with a major issue: each site generated two customer records in the backend for every customer using the sites, one for each subsidiary. While we had customized the user experience so that customers wouldn’t notice, the duplicated customer records created complications in their ERP system, particularly in accounting.
The client’s leadership began discussing switching platforms, feeling that their internal structure was being forced to fit what the web could support, rather than the web supporting their business needs. Our main contact, came to us seeking a solution to keep them on SuiteCommerce.
Learn how we built a custom solution for managing multi-site customers in SuiteCommerce Advanced—streamlining logins, orders, and transaction visibility.
Thermal Paper Direct overcame the challenge of maintaining its unique brand identity in SuiteCommerce while sharing product records. Learn how custom NetSuite fields helped improve SEO and customer trust.
Essco faced operational inefficiencies due to outdated systems. Learn how UnlockCommerce’s SuiteCommerce integration helped them automate processes and scale efficiently.
Let’s talk about how we can help you to launch, migrate or optimize your digital channels with SuiteCommerce. Please complete our contact form and we’ll be in touch as soon as possible.
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