5 Reasons SuiteCommerce Stores Struggle with Product Variants—and How to Solve Them

Managing product variants is one of the biggest challenges for eCommerce stores, and SuiteCommerce is no exception. For businesses using NetSuite’s powerful platform, handling Matrix Items can often feel like a roadblock. While Matrix Items are meant to simplify managing product variants (like size, color, or style), they sometimes create more headaches than solutions.

That’s where the Fake Matrix Items Siblings Extension comes in.

This powerful tool is designed to tackle these challenges head-on, giving SuiteCommerce users greater control over inventory, improving site performance, and making life easier for your team.

Curious about how to configure the Siblings Extension in NetSuite? Check out our detailed guide here.

Now, let’s dive into the top five struggles SuiteCommerce stores face with product variants—and how this extension can help.

1. Mismatched Inventory and Data Management

Have you ever had a product show as “in stock” when it wasn’t? Or worse, missed sales because available items weren’t displayed? Managing inventory with SuiteCommerce’s Matrix Items can sometimes cause these mismatches, leading to:

Overselling: Showing inventory for variants that are actually out of stock.
Underselling: Hiding available items due to backend inconsistencies.

The Fake Matrix Items Siblings Extension eliminates these problems by creating “fake” sibling items that behave like Matrix Items but are far more flexible. This means your inventory stays accurate, and you avoid unnecessary complications.

2. Slow Page Load Times

As more variant data is added to your SuiteCommerce site, pages can get bogged down, resulting in slower load times. Customers expect a fast, seamless browsing experience, and delays? They’re a surefire way to lose sales. Worse yet, slow pages don’t just hurt user experience—they also impact your search engine rankings.

The Siblings Extension simplifies the data structure behind your product variants, lightening the load on your site. The result? Faster page performance, happier shoppers, and a healthier bottom line.

3. Complex Product Variant Navigation

When customers can’t easily browse and select product variants, frustration sets in. Unfortunately, the standard Matrix Item setup in SuiteCommerce often leads to clunky navigation, making it harder for shoppers to:

Find the exact variant they want.
Understand the full range of available options.

With the Fake Matrix Items Siblings Extension, variant options are displayed in a clean, user-friendly way that enhances the shopping experience. By linking sibling items, you create a seamless connection between variants while maintaining the look and feel of a cohesive product.

4. Reporting Limitations with Matrix Items

SuiteCommerce’s Matrix Items can make it tricky to get clear, actionable reporting data. Instead of clean insights, you may find yourself struggling to:

Pinpoint best-selling variants.
Track inventory trends across sizes, colors, or other attributes.

By implementing the Siblings Extension, businesses gain better visibility into each product’s performance. The tool unbundles the complexities of Matrix Items, enabling more detailed and accurate reporting.

5. Time-Consuming Manual Adjustments

Keeping product variants accurate and up-to-date shouldn’t feel like a full-time job. Unfortunately, managing Matrix Items often requires a lot of manual effort to:

Adjust inventory for each variant.
Update product details across multiple listings.
Ensure accurate data syncs between systems.

The Fake Matrix Items Extension automates much of this work, reducing manual input and minimizing errors. By streamlining product variant management, your team can focus on more strategic tasks rather than firefighting backend issues.

Unlock the Full Potential of SuiteCommerce

SuiteCommerce is a powerful platform, but managing Matrix Items shouldn’t be a headache. With the Fake Matrix Items (Siblings) Extension, you can solve the most common challenges of handling product variants, creating a smoother, more intuitive shopping experience for your customers.

But don’t just take our word for it—Mike Dicely, President at Hyper Racing Inc., gave this extension a 5-star rating, calling it an “Overall great experience.”

Ready to take control of your SuiteCommerce store? Book a demo today and see how the Fake Matrix Items Extension can transform your product management and boost your eCommerce success.

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Let’s talk about how we can help you to launch, migrate or optimize your digital channels with SuiteCommerce. Please complete our contact form and we’ll be in touch as soon as possible.

5 Reasons SuiteCommerce Stores Struggle with Product Variants—and How to Solve Them

Table of Contents

1. Mismatched Inventory and Data Management

2. Slow Page Load Times

3. Complex Product Variant Navigation

4. Reporting Limitations with Matrix Items

5. Time-Consuming Manual Adjustments

Unlock the Full Potential of SuiteCommerce

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